Terms of service
OVERVIEW
Welcome to Sovorra! The terms "we", "us" and "our" refer to Sovorra. Sovorra operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Sovorra is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Sovorra reserves the right to accept or decline your order for any reason at its discretion.
Your order is not accepted until Sovorra confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as Sovorra may be unable to accommodate cancellation requests after an order is accepted.
If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided when the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice.
The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.
Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.
Prices offered through our online stores may differ from prices offered through other stores or third-party sellers.
Promotions may be subject to separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information.
You represent and warrant that payment information you provide is correct and that you are authorized to use the applicable payment method.
SECTION 5 - SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays.
All delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, selection, and arrangement thereof, are owned by Sovorra, its affiliates or licensors and are protected by applicable intellectual-property laws.
The Services are provided for personal, non-commercial use.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit materials from the Services without our prior written consent except where permitted by law.
Sovorra's names, logos, product and service names, designs, and slogans are trademarks of Sovorra or its affiliates or licensors.
Shopify's names, logos, product and service names, designs, and slogans belong to Shopify.
SECTION 7 - OPTIONAL TOOLS
The Services may provide access to tools operated by third parties that we do not monitor or control.
Such tools are provided "as is" and "as available" without warranties or endorsements.
Your use of third-party tools is at your own risk and discretion.
New features or tools offered through the Services will also be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may include links or functionality provided by third parties.
We are not responsible for evaluating or guaranteeing third-party content, products, services, or websites.
Your use of third-party services is at your own risk.
Questions or complaints relating to third-party products or services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Sovorra is powered by Shopify, which enables us to provide the Services.
Sales made through Sovorra are transactions directly between the customer and Sovorra.
Shopify is not responsible for products purchased from Sovorra or for losses, damages, or claims arising from those purchases.
SECTION 10 - PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of the Services.
Information submitted through the Services may be transmitted to Shopify and other service providers in order to operate the store and provide services.
SECTION 11 - FEEDBACK
If you submit feedback, reviews, ideas, suggestions, proposals, or similar materials to Sovorra, you grant Sovorra the rights necessary to use, reproduce, modify, publish, distribute, display, and otherwise use that feedback for legitimate business purposes.
You represent that you have the necessary rights to submit such material.
Feedback must not violate third-party rights or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.
We reserve the right to correct errors, change information, or cancel orders when information is inaccurate, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
The Services may only be used for lawful purposes.
You may not use the Services to violate laws, infringe intellectual-property rights, harass others, transmit malicious software, provide fraudulent information, collect personal information without authorization, interfere with security features, or otherwise misuse the Services.
We reserve the right to suspend or terminate access when these Terms are violated.
SECTION 14 - AGENTS
Automated systems or agents accessing the Services must accurately identify themselves and comply with any technical or access requirements imposed by Sovorra.
Agents may not conceal their automated nature, circumvent CAPTCHAs or access controls, or bypass measures designed to restrict automated access.
SECTION 15 - TERMINATION
We may terminate this agreement or your access to the Services at our discretion.
You remain responsible for amounts owed up to the date of termination.
Provisions that by their nature should continue after termination will remain in effect.
SECTION 16 - DISCLAIMER OF WARRANTIES
Information provided through the Services is made available for general informational purposes.
We do not guarantee that information will always be accurate, complete, current, or suitable for a particular purpose.
Except where expressly stated otherwise or prohibited by law, the Services and products are provided "as is" and "as available."
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Sovorra and its affiliates, partners, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages arising from the use of the Services or products.
Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply in every case.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Sovorra, Shopify, and applicable affiliates, employees, contractors, service providers, and licensors from claims or liabilities arising from your violation of these Terms, applicable law, or third-party rights.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, the remaining provisions will continue in effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
Our failure to enforce a provision of these Terms does not waive our right to enforce it later.
These Terms and policies posted on the Services constitute the agreement governing your use of the Services.
SECTION 21 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
Sovorra may transfer or assign its rights and obligations as permitted by law.
SECTION 22 - GOVERNING LAW
These Terms and agreements relating to the Services will be governed by applicable laws and the jurisdiction in which Sovorra is headquartered.
SECTION 23 - HEADINGS
Section headings are provided for convenience and do not affect interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
We reserve the right to update these Terms by posting changes to our website.
Where required by applicable law, we will provide notice of material changes.
Continued use of the Services following an effective change constitutes acceptance of the updated Terms.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms should be sent to:
Sovorra
Salt Lake City, Utah